Shipping policy

At Brother Bond, we are committed to delivering your favorite cheese spreads fresh and safely to your doorstep.

1. Order Processing Time

  • All orders are processed within 1–2 business days.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Once your order is shipped, you will receive a confirmation message with tracking details.

2. Shipping Time

  • Standard delivery takes 3–7 business days depending on your location.

  • Delivery timelines may vary during peak seasons or due to unforeseen circumstances.

3. Shipping Charges

  • Shipping charges are calculated at checkout.

4. Delivery Coverage

We currently ship across India.
If your location is not serviceable, our team will contact you regarding your order.

5. Packaging & Freshness

At Brother Bond, freshness is our priority.
All products are securely packed to maintain hygiene and quality during transit. Since our cheese spreads are perishable, we recommend refrigerating the product immediately upon delivery.

6. Delays

While we aim to deliver within the promised timeframe, delays may occur due to:

  • Weather conditions

  • Courier service disruptions

  • High order volume

We appreciate your patience in such cases.

7. Damaged or Incorrect Orders

If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with:

  • Your order number

  • Clear photos of the product

Email us at: brotherbondfoods@gmail.com
Our team will assist you promptly.